Jawaher AL Saud

Jawaher AL Saud

Jawaher AL Saud

Director of Patient Affairs | Sultan Bin Abdulaziz Humanitarian City - Riyadh

  • Director of Patient Affairs at Sultan Bin Abdulaziz Humanitarian City, a nonprofit rehabilitation center in Riyadh, psychologist by background, she has two masters degrees, one in organizational leadership and another in public health.
  • Worked in health care for the past 14 years, started her career as patient relations coordinator, helped establish the department of patient relations , enhance the process of handling and managing patient complaints, in addition to managing all satisfaction survey activities

Her experience also include leading the Patient & family rights chapters while the City was preparing for several accreditation such as JCI, CARF, & CBAHI, currently also overseeing the activities of the Patient Advisory council and chairing the Patient Rights committee.

She is strong believer and promoter of Patient Rights & responsibilities, patient centered care, and the patient’s right to have a positive healthcare experience

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