Almoosa Specialist Hospital
In Collaboration With:
Ministry Of Health
Check The Events
The First Patient Experience Conference which will be held on the 25th and 26th of October 2017 at AlAhsa Intercontinental. The event will highlight ways to ensure high-quality care, patient-centered care, and involving the patient and his family in the care, giving the patient the choice during his journey experience.
ACHE Face to Face Workshop
Reaching Excellence in the Patient Experience
Patient Experience Conference Schedules
|1||Opening Remarks & Introduction||Malek AlMoosa||08:30 AM|
|2||Deputy ministry of health||His Excellency Hamad Al-Dhewalia||08:40 AM|
|3||Planetree Model of Person-Centered Care: History and Current Practices from Around the World||Dr. Susan Frampton||09:00 AM|
|4||MultiDisciplinary Approach on Health Care Enhances The Patients Positive Experience||Jawaher AL Saud||09:20 AM|
|5||Experience of Moosa specialist hospital : Story of Hope||Sara Almoosa||09:40 AM|
|6||Consul General : US CONSULATE-DHAHRAN||CG. Rachna S. Korhonen||09:55 AM|
|7||Recognition Ceremony : Under The Patronage of Mr. Hamad AlDhewalia||His Excellency Hamad Al-Dhewalia||10:00 AM|
|8||Morning Coffee||10:15 AM|
|9||Bedside Shift Report: From Planning to Measurement||Ilkay Baylam||10:30 AM|
|10||The Unexpected life with T1D||Mohammad Al-Bahar||10:50 AM|
|11||Consumerism in Healthcare- Implications and Lessons Learned||Zeina G. Koubar||11:15 AM|
|12||Panel Discussion Moderator: Dr Susan Frampton||Dr. Susan Frampton , Ilkay Baylam , Jawaher AL Saud , Zeina G. Koubar , Mohammad Al-Bahar||11:30 AM|
|13||Lunch + Prayer||12:00 PM|
|14||Putting It Together||Abdulaziz Abdulbaqi||13:00 PM|
|15||King Fisal Specialist Hospital : Patient Experience||Dr. Ramzi Abuzahrieh||13:20 PM|
|16||5 Things Patients in Saudi Arabia Secretly Expect … a BIG DATA insight||Dr. Adel AL Shabaan||13:40 PM|
|17||Sharing The Story of Her Son - Patient with MPS type 6||Mariam A. Al Baker||14:00 PM|
|18||Panel Discussion Moderator : Dr. Adel AlShabaan||Dr. Adel AL Shabaan , Abdulaziz Abdulbaqi , Dr. Ramzi Abuzahrieh||14:20 PM|
|19||Afternoon Coffee||14:50 PM|
|20||Stop Treating a Patient as A Client||Dr. Jumah AlAnazi||15:00 PM|
|21||Patient Experience Themes from The International Medical Center, Design, Culture, and Process Improvement||Samer Abu Ghazaleh||15:20 PM|
|22||Closure Remark||15:40 PM|
|1||How space influences Human Behavior||Lisa Adams||08:30 AM|
|2||Harmonising Data Driven Design with Patient Experience||Mohammed A. Ayoub , James J. Atkinson||08:50 AM|
|3||Panel Discussion||Mohammed A. Ayoub , James J. Atkinson , Lisa Adams , Ahmad Soueid||09:40 AM|
|4||Inspirational Talk||Mohammed Al Shareef||10:30 AM|
|5||Improving Quality and Safety through Compassionate Practice||Dr. Susan Frampton||10:50 AM|
|6||Best Practices in Utilizing Patient Experience Data to Drive Improvements||Katie Drevs||11:20 AM|
|7||Transformation Thru Patient Experience initiatives: KFMC Experience||Dr. Ali Asery||11:40 AM|
|8||Case Presentation||Dr. Mariam A Khateeb , Dr. Taha M. H. Abdalla||12:00 PM|
|9||Patient and Family experience During End of Life Care.||Dr. Abbas Al Mutair||12:20 PM|
|10||Hope and inspiration journey in Almoosa Hospital||Mohamed AlSaleh||12:40 PM|
|11||Closure Remark||13:00 PM|
|12||Lunch + Prayer||13:00 PM|
Are you ready to join us?
you don't Know what you will miss
Patient Experience Conference Info.
- Understand the driving forces behind improving patient experience.
- Assess the changing face of healthcare and its impact on patient experience policy
- How to transfer your health organization to be more patient centered
- CEO’s / Director Medical services/ Hospital Administrators
- Nursing Directors/ Managers/ Supervisors/ Nurses
- Technicians/ Paramedical Staff
- Social workers, Patients relations
- Receptionists, call center
- Medical students/ Students studying hospital administration
- Architects, Engineers & interior designers .
- The only independent PX event specific to Private healthcare in Saudi Arabia that will have local, regional and international speakers.
- Lessons learned from across the country and the glob to advance your PX.
- Patients and their families as partner every step of the way for meaningful changes.
- Cross-sector representation to strengthen continuum of care.
- Creating a physical patient centered care environment.
- Interactive discussions and networking to spark your inspiration
- The value of hospital quality in patient choice
- Can technology make doctors more effective communicators?
- Consumer experience
- Shifting trends: how patient experience can be improved using national and international evidence
- transforming the patient experience to achieve healthcare’s quadruple aims
- A multidisciplinary approach to improving the patient experience of discharge
- Almoosa journey to be the first Planetree designated in the middle east
- Patient stories
- How space influences human behavior
- Coffee Break
- Coffee Break